Always short in delivery,never delivered in time,it was good service but in last 4 months ii got worse.
Terrible service. Linens not delivered on time still waiting. We have no sheets pillow cases or towels. Call the number and it says mailbox is full cannot take messages. I will never use this company again.
Called 9.19.17, the day Hurricane Maria left OBX and left message; somehow there was space on their voicemail, said we hadn’t received our linens which should have arrived Saturday before this. Still waiting on a return call.
Consistently short upon delivery, or no delivery at all. Unresponsive to emails, phone calls and messages. Poor accounting department claiming past due invoices - on several occasions - when I am a COD customer (By my choosing). At least they are not blatant thieves like Halifax. They are, however, sorry.
I'm giving this a 2 even though it should be a 0. Rented linens from them for the week of July 29-Aug 5. Due to the OBX blackout and mandatory evacuation, we never stepped foot on the island or got to use the linens. They gave me half of what I paid back although it should have been all of my money since I never used the service. I will bring my own linens from now on! Will not use them again.
Whitecap Linen Inc is a US Laundry based in Columbia, North Carolina. Whitecap Linen Inc is located at 117 N Davenport Farm Rd, Columbia, NC 27925, USA.
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